The MQuest Integrated Property Management System is developed in close collaboration with the hospitality industry. It main focus is provide a single platform which integrates keys aspects of the hotel operation.
The system comprises of the following modules :
- Property Management System
- Smart Check In/Out with passport scanner
- Online Booking Engine
- Smart Door Lock
- Smart Locker
- Self Service Check In Kiosk
- Prepayment system for inhouse facilities (washing machine, purchase of amenities, booking of tour tickets)
- Integrated Access Control system
Property Management System
MQuest’s Property Management is a full featured front desk operation software for the hospitality industry.
It captures the inventory of rooms and communicate with the channel managers or with the OTAs to allow rooms to be sold online. It help to reduce effort needed to manage their inventory online and prevent overbooking. At the same time, it is able to easily manipulate promotions so that the hotel’s occupancy is maximised.
It handles all walk in and the hotel’s website booking platform.
Online Booking Engine
Hotels can now linked their website to its own booking engine, bypass fees and commission to OTA. The booking engine is linked to the Property Management System and therefore able to provide an accurate availability status of the hotel. The PMS will continuously update their other online sites to prevent over booking.
Self Service Check In Kiosk
The self service check provides complete check in function for the hotel or hostels. It verifies the guest via their credentials and
in kiosk helps to reduce congestion at the front desk during busy hours. It can be operated 24×7.
Connected to the PMS means it immediately update any check in. Using smart features, it call help to allocate rooms to the guests.
Smart Door Lock
The CityStay door locks is powered by IOT technology.
The lock communicates with front desk wirelessly. Remote control of the door lock, status reporting and management or security report is now available online readily.
Integrated Access Control
Besides guest rooms, most hotels required the securing of lift, building doors and facilities like swimming pools etc.
CityStay has an integrated access control system to allow the hotel guest to access inhouse facilities using their same guest cards.
Smart Locker System
For certain hotels, lockers for personal belonging are often provided in common areas. Especially in hostel, a secure locker is provided to allow the guests to keep their belonging. There is also luggage lockers to allow guest to temporarily keep their luggages before check in or after check out.
All these lockers are accessible by the same guest card. This help to reduce the repeated card issuing.
Channel Manager
Where you can prevent overbooking, send out real updates of rates and room availability to all channels and can analyse the data to maximise the sales opportunities.
Property Management System (PMS)
With this system, you can get a clear view of which rooms are full and which are empty. So, real time information can be managed on a single screen. Further, it is integrated with Channel Manager and booking engine so all rates and availability are always updated.
Booking Engine
This will allow you to increase direct commission free booking to your hotel from your website. Therefore, it will directly increase revenue for you. As it is integrated with PMS, there is no need to update and manage different portals.
Accounting System
The system caters to 3 consecutive financial years and so no longer waits for audit confirmation to proceed to the new financial year. Also, this system also caters for foreign currency transactions that saves from tedious work.
Self Check-In Kiosk
We develop hardware and software for a seamless self directed check-in system called Kiosk. Highly responsive touch screen monitor supports all the features such as passport scanning, FR, cash and payment handling, self check-in check-out, transportation arrangements and many more. The best part of the Kiosk is it is integrated with PMS.
Smart Door Access
The Smart Door lock works with the keycards issued to allow guests to enter their rooms easily. This also allows hotels to switch to wireless check in with mobile phones.